CONNECT
Case Study
From the Hospital to the extended care team
Tampa General Hospital notifies, transitions and coordinates with any healthcare provider in the Country - Digitally.
Tampa General Hospital is one of the most advanced healthcare systems in the country with over 1,000 beds and 35 locations. It is one Beckers “100 Great Hospitals”. And innovation plays a key role in their success winning no less than 7 “Most Wired Awards” from the American Hospital Association
Challenges
Managing an ever-changing community provider directory
Reliance on fax to communicate with community providers
Building relationships with community providers through closer care coordination
“We were drawn to careMESH because they solve a key challenge: how to move all communications with external clinicians to digital communications.”
SCOTT ARNOLD, EXECUTIVE VP AND CIO, TAMPA GENERAL HOSPITAL
Our Solution
PROVIDER DIRECTORY
Upload Provider Directory to TGH’s EHR to allow TGH to find any physician in the country.
MESSAGING INTERFACE
Integrate with Epic’s communications interface to route all outgoing messages to careMESH.
FHIR AND HL7
Add HL7 and FHIR interfaces, to capture Admission, Discharge and Transfer alerts, and patient records.
MESSAGING ENGINE
Configure the careMESH messaging engine to generate and deliver:
✔ Admission and Discharge messages
✔ Patient Referrals
✔ Summaries of Care
COMMUNITY PROVIDER PREFERENCES
Progressively capture community provider preferences for communications
Results
IMPROVED RELATIONSHIPS AND BETTER CARE
“Private practice partners are the lifeblood of our community, so we were eager to engage with them about mutual patients, proactively share notifications with embedded digital patient records, and offer them a chance to stay deeply involved at every step of the patient care journey.”
DR NISHIT PATEL, CMIO, TAMPA GENERAL HOSPITAL
99.6%
Messages and records reached their intended recipient
79%
Messages delivered digitally (up from 21%)
1,200
Providers signed up in the first year