NAVIGATE
CARE COORDINATION
Struggling to manage a heavy workload of patients? Relying on spreadsheets or manual processes? Concerned about patients falling through the cracks?
STRUCTURAL HEART | ONCOLOGY | NEUROLOGY | TRANSPLANT | DIALYSIS
We can help.
Guiding Patients Through Their Journey
NAVIGATION THROUGH PERSONALIZED CARE PATHWAYS
Supporting patients through their healthcare journey is a team effort. Each patient must be guided through a personalized process, often requiring coordination across multiple internal and external teams.
NAVIGATE is an award-winning care coordination platform—recognized by the Academy of Oncology Nurse & Patient Navigators (AONN) for innovation in patient navigation. It delivers a complete solution to the complexities of coordinating patient care.
With unmatched EHR integration, rapid implementation, and flexible workflow design, NAVIGATE works with and even inside your EHR. It enables care teams to manage patients from referral to treatment to long-term follow-up, ensuring no patient is lost and every step is connected.
Improved Results
Patient navigation delivers measurable ROI when done right, and NAVIGATE is built to prove it. For example, one oncology program using NAVIGATE achieved a 34% faster time-to-treatment.
Across Oncology, Interventional Cardiology, Transplant, and more, NAVIGATE customers consistently see:
Increased patient throughput and program capacity
Reduced operational costs
Improved patient retention and satisfaction
Stronger financial performance, including increased downstream revenue
Studies show:
34%
Faster time from abnormal screening to diagnostic resolution
550%
Reduction in patients with abnormal mammograms lost to follow-up
20%
Decrease in missed appointments for colon cancer screening
Standard Workflows with Personalized Pathways
NAVIGATE builds individualized workflows that adapt as more information becomes available, tailoring care pathways to patient needs and clinical conditions.
This ensures:
Tasks are assigned accurately and efficiently
Delays are minimized
Care coordination is consistent and scalable
Patient data, pulled directly from your EHR or added within NAVIGATE, dynamically determines which workflows are activated, closed, or reassigned.
Management of Tasks
Managing hundreds of patients across complex, multi-month journeys requires precision. NAVIGATE simplifies this with intelligent task orchestration:
SEQUENCING
Ensures tasks are completed in the correct order and on time
HIGHLIGHTING
Surfaces overdue and high-priority tasks instantly
PRIORITIZING
Creates daily task lists aligned to urgency and patient need
Seamless Communication Across the Care Team
careMESH makes it easy to collaborate around shared patients across departments and organizations.
Improved workflows include:
DISCHARGE SUPPORT
Coordinate care with the patient’s broader care team post-discharge
MEDICAL RECORD REQUESTS
Streamline the acquisition of records from external providersREFERRALS & SCREENINGS
Centralize patient intake, tracking, and follow-up
Real-Time Program Metrics
NAVIGATE provides clinical and operational leaders with real-time visibility into program performance.
TRANSITION TIME ANALYSIS
Track the average time patients move between key stages
PATIENT TRACKING
Monitor patient volume across every step of the journey
WORKLOAD & PERFORMANCE MONITORING
Optimize team efficiency and resource allocation
Built for Your EHR, But More Capable
RAPID IMPLEMENTATION AND ADOPTION
New clinical programs can be launched in days, adapted in real time, and tailored to each specialty.
SEAMLESS EHR INTEGRATION
Works within your EHR to eliminate duplicate data entry and reduce friction
BEYOND NATIVE EHR TOOLS
NAVIGATE is often less expensive and significantly more capable than solutions built internally using native EHR functionality.
See how NAVIGATE integrates with Epic more…
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