NAVIGATE

Supporting Patients Through Their Journey

NAVIGATE YOUR PATIENTS THROUGH PERSONALIZED CARE PATHWAYS

Supporting patients through their healthcare journey is a team effort. Each patient must be guided through a personalized process, and care must often be coordinated across multiple internal and external teams.

NAVIGATE is a complete solution to the complexities of coordinating patient care. It offers unmatched integration with EHR systems, rapid implementation, and flexibility that sets it apart from traditional care coordination tools. It works with and even inside your EHR, providing tools to manage patients from referral to treatment to long-term follow-up. It brings the entire care team together, making patients feel supported when they need it the most.

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Improved Results

Patient navigation has a clear return on investment when done right. For example, one oncology program using NAVIGATE achieved a 34% faster time-to-treatment, directly improving patient outcomes and operational efficiency. With numerous deployments in Oncology, Interventional Cardiology, Transplant, and more, careMESH’s NAVIGATE customers are achieving results that directly impact both the bottom line and patient satisfaction:

34% Faster time-to-treatment

18% Reduction in patient fallout

146 Minutes saved per week/user

Standard Workflows with Personalized Pathways

NAVIGATE builds individualized workflows that adapt as more information about the patient becomes available, tailoring pathways based on specific patient needs and clinical conditions. This approach ensures that care teams are assigned precise tasks correctly, reducing delays and improving care coordination. Patient data—pulled from your EHR or added directly—determines which workflows are activated, which are closed, and who is assigned individual tasks.

Management of Tasks

Managing hundreds of patients through a multi-month or multi-year process requires precise task coordination. NAVIGATE organizes these tasks for care teams by:

Ensuring tasks are completed in the correct sequence at the right time

Highlighting overdue tasks

Creating daily task lists that prioritize urgent patient needs and routine follow-ups.

Seamless Communication Across the Care Team

Multiple departments must coordinate to provide the best care for a patient, often involving external providers. careMESH is the only care coordination solution that supports electronic communication with both in-network and out-of-network providers.

Examples include:

NAVIGATE makes it easy to communicate about shared patients.

Internal Radiology teams Collaborating with Breast Oncology Programs

Real-Time Program Metrics

Clinical leaders and administrators gain the big picture with reporting and analytics on critical metrics. For instance, NAVIGATE’s analytics revealed a bottleneck in a breast oncology program’s referral process, leading to the implementation of streamlined communication protocols that reduced delays by 20%. NAVIGATE offers real-time insights to:

Understand referral patterns

Identify delays in care processes

Maximize resource efficiency

We work with your EHR

NAVIGATE integrates seamlessly with your EHR and is accessible as an app that synchronizes data to avoid double-key entry. Unlike native EHR workflows, NAVIGATE offers:

Fast implementation

High flexibility

Easy configurability

Cost efficiency compared to building hardwired EHR workflows

New clinical programs can be implemented in days, modified in real-time, and customized to meet the needs of each clinical domain.

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careMESH NAVIGATE is Now Integrated with Epic

Hospital using NAVIGATE have a fully-integrated care coordination software to track patients through treatment and long-term follow-up.
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