NAVIGATE Features
◈ Coordinate care
◈ Navigate patients through care pathways
◈ Collaborate across the wider care team
NAVIGATE can operate as a standalone web-application or can be fully integrated with your EHR.
Features that are available with an EHR connection are marked with a *
Referral Management
✔ Capture web, fax, secure email referrals in one place
✔ Automatically acknowledge receipt
✔ Monitor referral patterns and sources
Program Snapshot
✔ Visual view of patient progress
✔ Overdue activities, patient admissions* and missed appointments* highlighted
Patient Dashboard
✔ View and update tasks and dates
✔ Exchange notes with colleagues
✔ Automatically sync data with EHR*
Task Management
✔ Prioritize tasks by due date, assignee or stage in the process
✔ Add custom tasks and assign to a colleague
(External) Care Team Coordination
✔ Automatically keep care team informed of patient progress
✔ Request & capture medical records
✔ Communicate and collaborate
Data Insights
✔ Online and real-time program data
✔ Monitor time between two points
✔ Track team performance and workload distribution
Principal Illness Navigation
✔ Track time to support CMS reimbursement
✔ Record SDOH assessments & plans
✔ Manage Community Provider referrals
EHR Integration
✔ Launch NAVIGATE inside the EHR*
✔ Sync data such as appointments, encounters and procedures*
✔ View missed appointments*
Support
✔ Workflow design
✔ Configuration and change management
✔ Administrator training and help desk
